Cultural Intelligence and Global Leadership

Any global leader would tell you that our world grows smaller with every international flight and 2 am video conference call. While a leader may quickly learn how to survive in cross-cultural settings, what’s more difficult is learning how to “thrive and succeed” as an outsider in a “new and […]

Building Trust in the Workplace

Recently, I posted an article about Google’s research on optimal team performance.  The key ingredient was the leader’s ability to create a climate of psychological safety. Today’s article provides great advice for leaders on how to build trust.  Trust for the leader and among team members is an important ingredient […]

Google’s Recipe for Optimal Team Performance

Many of my clients are extremely interested in whatever Google is doing in the realm of HR.  This was especially true when I was in Asia.  Everyone there wanted to emulate the free food, open office plans, and other legendary employee perks of the technology giant.  What was typically ignored […]

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